I recieved a claim/strike

FAQ with Collapsible Answers

Although our music is claim-free, sometimes claims can occur on videos due to mismatches from other companies or individuals fraudulently claiming our content. If this happens, please let us know by filling in the form below and we can investigate and resolve it. 

However, as we frequently receive claims that aren't in fact true claims, please take a moment to familiarize yourself with the information below to verify whether or not you need to submit a request. The following chart shows you when you need to submit a claim, and when you don't.

DO NOT submit 🚫

If you receive a claim from Featherstone Music or AEI Group

DO submit ✅

Your YouTube video is showing a red circle with a line through it (🚫), or a claiming party with a title and timestamp - or anything other than the above points

Crucial Information

  1. Please ensure that you are submitting this form if your video ONLY uses NCS_NEON music. This includes any addition music used as an intro, outro, or at any other point in the video.

  2. We are only able to resolve claims where you've ONLY used NCS_NEON music. Please ensure that you are using music from our official verified pages such as our Website, YouTube, SoundCloud, etc. 

  3. If you do use music from other labels and pages, you are responsible for any action taken on your account. This also applies to any music from NCS_NEON artists that have NOT released that specific song on NCS_NEON.

 

If you've read the above and still believe that you have an incorrect/false claim, please submit a request here.

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